Frequently Asked Questions
Everything you need to know about shopping with WellMedr
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international orders may take 10-14 business days depending on the destination.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure the perfect fit.
What payment methods do you accept?
WellMedr accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified manufacturers who prioritize organic cotton, recycled polyester, and low-impact dyes to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.